Google Fi Review: Why I Still Love Them!

As someone who has used every cell phone carrier out there, finding one that I could love seemed impossible. But then, I found Google Fi!Like most of us, I have tried just about every cell phone carrier out there. The hope was that eventually, I would find one that had great service, no matter where I was, but also didn’t charge me an arm and a leg for that service. Most of the time, that seemed to be a pipe dream. But then I stumbled upon Google Fi, and have been a loyal customer ever since. I have been with them since they were in beta and am still in love with them today. And now, I want to tell you why!

Why Did I Switch?

The main reason for me to try all of the different carriers I had was due to these carriers constantly changing their rates. And whenever they did that, the customer service calls that ensued were not only lengthy, but also mind numbingly difficult to get through without banging my head against a wall.

On top of that, the majority of these carriers didn’t have service everywhere, or their service would drop out. But I never saw any sort of credit on my bill for the times that I couldn’t use my phone.

Overall, I had just had enough and went on a search for a better carrier that didn’t charge nearly as much. Enter Google Fi, which was originally known as Google Project Fi, when I first joined with them.

Google Fi Love

When I found Google Fi through an internet search for alternative cellular providers, I was a bit skeptical. But after reading a lot of reviews from other beta testers, I decided that I had nothing to lose. It also didn’t hurt that Google is such a huge international company, and wanted to launch this as an answer to the Big 4 companies constant control and abuse.

This was around the time that I was also planning to travel abroad, so the timing was perfect. This is due to one of their fantastic perks of offering free service in over 200 countries!

Here are the things that sets Google Fi apart from other providers:

  • Free US and International Calls (in over 200 countries currently)
  • Plan runs $20 per month, for talk and text
  • Every gig of data is $10 per month
  • Device protection is only $5 per month, and very much worth it, in my opinion
  • You can change how much data you want on your plan whenever you want, with no fees
  • If you don’t use all of your data (which I NEVER do), you don’t get charged for it
  • You ONLY get charged for the data you actually use, down to the penny
  • You don’t have to purchase a phone from them
  • As long as they support the device you are using, it can be used on the Google Fi network
  • Very interactive website
  • Customer service is extremely prompt and quick at finding resolutions
  • Only costs $15 for each additional member to your plan, instead of the regular $20

How It Works

How it works is pretty simple, actually. The phone searches for any open WiFi networks that you have tapped into previously first. If it can’t find one, then it will search for any open WiFi networks in the vicinity, and run off of one of those.

If there happens to be no open WiFi network available, then it will search for the closest and strongest Sprint or T-Mobile tower instead. Usually, the phone does all of this without you having to do anything, which makes life just a little bit simpler.

Not only does the network do this in the United States, but also in the over 200 other countries it currently has agreements with.

I can tell you that I have successfully used the network in a few different countries, and cities, since I have been with them. This was for phone calls, texting and data use. These include:

  • Cape Town, South Africa
  • Cusco, Peru
  • El Salvador
  • Johannesburg, South Africa
  • Lima, Peru
  • London, England
  • Machu Picchu, Peru
  • Montego Bay, Jamaica
  • Niagara Falls, Canada
  • Oranjestad, Aruba

I don’t know about you, but I am pretty darn happy about not having to pay any international fees!

Google FI is an affordable cell phone alternative with many perks. Click To Tweet

Phones

Originally, Google Fi only offered two phone choices on their network. Since I was part of that beta group, I opted for the Nexus 5X, which I loved for the first 18 months. At that point the device started to lose functionality. But since I had the device protection plan, they were able to swap it out for another device that operated better.

They have continually been adding more phones to their plan, which is fantastic. In fact, they are now offering iPhones, which is something that I wasn’t sure was ever going to happen. Even though I am not an iPhone user, I know it was a barrier to entry for a lot of loyal Apple users.

That being said, here is a current list of the phones that will work on the network:

Although, since they are constantly adding new phones, you may want to check their Device section when you are considering switching, just to be sure. But for the most part, they take almost any device that is unlocked. All you have to do is request a SIM card package from them and it will be sent to your house. You just insert the SIM card and follow the directions on the phone. And then boom, you are in business!

Best Cellular Service

As you can see, this service provider has some great perks. They have been really easy to work with any time I have had an issue also, which has been a huge bonus for me.

They are extremely budget-friendly, let you control how much you spend, have a ton of phone options, work in over 200 countries and I have never had bad service with them. Plus, their customer service has always been great and I don’t feel like I need to bang my head against a wall to get things done with them.

It has been almost 5 years now and I am still in love with Google Fi.

Have you tried Google Fi yet as a cell phone carrier? If not, what is preventing the switch?